Front Office Representative

3 weeks ago


Madison, Wisconsin, United States Aaron Perry State Farm Agency Full time
Job Opportunity

Aaron Perry State Farm Agency is seeking a highly motivated and customer-focused individual to join our team as a Front Office Representative.

Key Responsibilities:

  • Manage incoming calls and respond to customer inquiries in a timely and professional manner.
  • Set appointments and provide product and service information to customers.
  • Resolve customer complaints and provide solutions and alternatives within established time limits.
  • Keep accurate records of customer interactions and process customer accounts.

Requirements:

  • Strong phone handling skills and active listening.
  • Comfortable making outbound calls and communicating with customers.
  • Excellent problem-solving skills and ability to empathize with customers.
  • Ability to multi-task, prioritize, and manage time effectively.

Benefits:

  • Competitive salary and commission/bonus structure.
  • Paid time off and holidays.
  • Health, vision, dental, and life benefits.
  • Retirement plan and opportunities for advancement.

Aaron Perry State Farm Agency is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual, please submit your application.



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