Customer Service Representative

1 week ago


Rancho Cucamonga, California, United States Arrowhead Credit Union Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Call Center Representative. As a key member of our service delivery team, you will be responsible for providing exceptional member service and support to our valued customers.

Key Responsibilities
  • Provide personalized service to members through phone, email, and chat interactions
  • Utilize Service Standards to ensure consistent and high-quality service delivery
  • Collaborate with colleagues to achieve departmental goals and objectives
  • Stay up-to-date on Credit Union products and services to provide informed solutions to members
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • Proficiency in using technology to support service delivery

Why Work with Us?

At Arrowhead Credit Union, we value our employees and offer a range of benefits and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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