Customer Experience Director

3 days ago


Rochester, New York, United States McQuaid Sandwiches LLC Full time
Job Description

We are seeking an experienced Operations Leader to join our team at McQuaid Sandwiches LLC. The successful candidate will have excellent leadership skills and the ability to motivate and guide their team towards exceptional customer service and operational efficiency.

Key Responsibilities:
  • Supervise and train staff to ensure high standards of quality and cleanliness
  • Develop and implement strategies to improve guest satisfaction and increase sales
  • Monitor inventory levels and manage supplies to ensure efficient operation
  • Ensure compliance with health and safety regulations and maintain a clean and safe working environment
Requirements:
  • Previous experience in a leadership role, preferably in the food service industry
  • Strong communication and interpersonal skills
  • Ability to work well under pressure and adapt to changing situations
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
Benefits:
  • Competitive salary and bonus structure
  • Free meals during shifts
  • Paid time off and holidays
  • Opportunities for professional growth and development


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