Customer Experience Specialist
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales Solutions Generalist. As a key member of our sales team, you will be responsible for providing an exceptional customer experience by helping guests find the perfect products and services for their pets. If you have a passion for delivering outstanding customer service and a genuine interest in animal care, we encourage you to apply.
About UsPetco is a leading health and wellness company dedicated to improving the lives of pets, pet parents, and our partners. We are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion.
Responsibilities- Provide exceptional customer service by engaging with guests, understanding their needs, and offering personalized solutions.
- Assist guests in finding the right products and services for their pets, ensuring they have a great shopping experience.
- Process transactions efficiently and effectively, ensuring accuracy and quality.
- Develop strong relationships with guests, building trust and loyalty through excellent customer service.
- High school diploma or equivalent required; associate's degree or higher preferred.
- Previous retail or sales experience preferred.
- Excellent communication and interpersonal skills.
- Demonstrated ability to work in a fast-paced environment and meet sales goals.
Petco offers a comprehensive benefits package, including:
- A competitive salary range of $15.00 - $22.00 per hour.
- A generous 401(k) matching program.
- Opportunities for professional growth and development.
- A fun and dynamic work environment.
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