Customer Service Director
7 days ago
We are seeking a highly skilled Customer Service Director to join our team at Rochester Convention Center Management Corp.
The estimated salary for this position is between $60,000 and $80,000 per year, depending on experience.
Job Description:
The Sales Executive will be responsible for conducting day-to-day activities in the Sales Department, including account solicitation, negotiation of license agreements, and correspondence with clients.
Responsibilities:
- Work Monday through Friday from 8:30AM to 5PM and evenings and weekends as necessary.
- Travel as needed.
- Perform all sales-related functions in support of the basic marketing plan.
- Negotiate and initiate formal license agreements.
- Handle pre-event correspondence and meetings until such time as the account can be turned over to an event manager and the Food and Beverage Department.
- Pack large conventions with hotels where applicable.
- Represent The Center at various trade-related functions and conventions.
- Be knowledgeable of the basic concept of The Center and assist in the selling and marketing direction of this program.
- Acts as liaison with Visit Rochester (VR), VIC, and local hotels and suppliers by taking an active part in all facets of the industry.
Requirements:
- Minimum two (2) years' experience in a marketing or sales function, preferably in the Hospitality Industry.
- Associate degree in marketing, business or related field. Years of experience may be substituted for a degree.
- Ability to demonstrate an aptitude for developing marketing principles and techniques.
- Ability to communicate effectively.
- Computer skills in Microsoft Office, and Ungerboeck experience helpful.
Benefits:
This position offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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