Utility Services Coordinator

2 days ago

Lynnwood, Washington, United States Avenue5 Residential Full time
Job Summary

We are seeking a highly skilled Utility Services Specialist to join our team at Avenue5 Residential. As a key member of our utility services team, you will be responsible for assisting in the onboarding of national utility supplier accounts for new and existing properties, coordinating closure of such accounts when properties are sold or are no longer managed, and providing administrative support to the utility services team.

Key Responsibilities
  • Administer the onboarding and setup of utility billing and invoice processing for national utility supplier accounts for new properties.
  • Promote the efficiency and convenience of the utility services program to current and potential clients.
  • Coordinate closure of utility supplier services when properties are sold or are no longer managed.
  • Facilitate training for property and corporate associates for all utility services programs.
  • Act as a liaison for internal teams as related to utility supplier integrations and ongoing service issues.
  • Assist in the management of Wi-Fi, waste, telecom, emergency phone services, and other utility programs.
  • Process past due accounts payable with national utility suppliers to ensure timely payments.
  • Communicate with supplier representatives on payment status and work to resolve any pre-lien issues.
  • Administer tracking and reporting metrics for all participating suppliers in the utility services program.
Requirements
  • High school diploma required; bachelor's degree preferred.
  • One to two years of property management experience preferred.
  • One to two years of experience in purchasing, procurement, or sourcing preferred.
  • One to two years of experience in Yardi Voyager or other equivalent system preferred.
  • One to two years of experience in Salesforce or other equivalent system preferred.
  • Utility billing management experience within multi-family housing preferred.
Skills and Requirements
  • Intermediate level knowledge with MS Office Suite, including Outlook, Word, PowerPoint, and Excel.
  • Basic understanding of supply chain management concepts.
  • Ability to work independently and prioritize effectively in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Detailed oriented and a desire to learn.
Working Conditions

This role typically works normal business hours and is based in an office environment.

Physical Requirements

Avenue5 Residential will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of this role, which include lifting, pushing, and pulling up to 25 pounds, hearing and visual ability to observe and detect signs of emergency, and sitting, standing, reaching, bending, and stooping for extended periods of time.

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