Care Coordinator

1 week ago


Lynnwood, Washington, United States EverHome Healthcare Full time
Job Summary

We are seeking a highly motivated and organized Care Coordinator to join our team at EverHome Healthcare. As a Care Coordinator, you will play a critical role in ensuring that our clients receive the highest level of care and support. Your primary responsibility will be to coordinate the intake process, including taking incoming calls, scheduling appointments, and communicating with clients and healthcare providers.

Key Responsibilities

  • Take incoming calls from potential clients and schedule appointments with our healthcare professionals.
  • Communicate with clients and healthcare providers to ensure seamless care coordination.
  • Assist with marketing efforts, including social media posts and creating marketing materials.
  • Help the department increase sales to achieve the monthly team sales goal.
  • Rotate being On-Call (nights and weekends) for incoming intakes.
  • Support our Community Partnership Manager, Administrator, and Office Manager.
  • During down time, make cold calls and schedule meetings with potential referral sources for our Community Partnership Manager.
  • Help with scheduling caregivers when time allows.

Requirements

  • Associate degree or equivalent experience preferred.
  • Previous experience in homecare or home health related field is preferred.
  • Excellent customer service and communication skills (verbal and written).
  • Proficient in Microsoft office suite with the ability and enthusiasm to learn new software programs as needed.
  • Good judgment and the ability to make timely and sound decisions.
  • A team player with a commitment to excellence and high standards.
  • Reliable transportation, with a valid driver's license, car insurance, and a clean driving record.
  • Strong planning, facilitation, & organizational skills.
  • Must have a willingness to work around constantly changing priorities, with enthusiasm and a client comes first attitude.


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