Patient Service Representative

3 days ago


Springfield, Massachusetts, United States Baystate Health Full time
About the Role

Baystate Health is seeking a highly skilled and detail-oriented Patient Service Representative to join our Women's Health Team in Springfield. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities
  • Greet patients and families, ensuring a warm and welcoming experience
  • Manage patient check-in and check-out processes, including verifying insurance and collecting copays
  • Answer telephones and respond to patient inquiries in a timely and professional manner
  • Fax medical documents and maintain accurate records
  • Collaborate with healthcare teams to ensure seamless patient care
Requirements
  • High School diploma or equivalent required
  • Great interpersonal skills and ability to work in a fast-paced environment
  • Medical terminology, keyboard, and Microsoft Office skills
  • Experience in a medical office setting preferred
What We Offer
  • Competitive total compensation package, including pay, benefits, and recognition programs
  • Opportunities for professional growth and development
  • A diverse and inclusive work environment
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Generous PTO and scheduled earned increases
  • Continuing education support and reimbursement
  • First-time home buyer financial packages and farm share memberships
  • 403b retirement company match and annual company contribution increase
  • Free money coach advice and wellbeing programs


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