Host/Hostess - Whiskey Joe's Waterfront Dining Experience
2 weeks ago
The ideal candidate will provide exceptional guest service by greeting guests upon arrival, escorting them to their table, and ensuring their dining experience has been excellent. They will also manage seating charts, respond to guest inquiries, and assist fellow team members and other departments to maintain positive working relationships.
Company Overview: Whiskey Joe's offers a unique waterfront dining experience at our various locations in Florida. We encourage our guests to enjoy a drink in their hand while keeping their toes in the sand. Our team members are the key to delivering a 5-star experience to our guests, partners, and community. The Whiskey Joe's team is high-energy and fast-paced, with opportunities to serve guests vibrant hand-crafted cocktails, host special events, and ensure every day is a celebration.Benefits: In addition to sharing your passion and abilities with the company and our guests, we offer a variety of opportunities and benefits to our team members, including 24 hours of paid sick time, a management referral program, employee meals, an employee assistance program, paid vacation, and numerous opportunities for growth and advancement. We also offer comprehensive health plans, employer-paid life insurance, and a 401(k) with annual employer match.Responsibilities:- Maintain a professional image and a neat, clean, and cheerful nature.
- Answer the telephone promptly and respond to questions accordingly.
- Greet guests upon arrival and assist guests while on a waiting list.
- Inform the manager on duty of waiting lists and waiting periods.
- Maintain track of reservations and events.
- Escort guests quickly to their table and arrange for a booster seat or high chair if needed.
- Inform the manager on duty of any problems and take fast action when necessary.
- Bid farewell to guests as they leave and ensure everything was outstanding.
- Perform shift change/closing duties before leaving.
- Keep the front area clean.
- Act as an ambassador for Whiskey Joe's private events.
- Inspect the restroom every 15 minutes and communicate with housekeeping that it meets cleanliness standards.
- Restock necessary supplies and bring all areas up to standard.
- Wear approved manufacturer-certified slip-resistant or non-slip shoes at all times while working.
- Other tasks as assigned.
- Excellent communication skills.
- Ability to pass host/hostess training.
- Neatly dressed and well-groomed in clean company uniforms at all times.
- Ability to operate a P.O.S. computer, make change correctly, and make credit card transactions.
- Adherence to all company and safety policies and procedures.
- Ability to clearly and effectively communicate in English.
- Ability to walk and stand for hours at a time.
- Lift and carry up to 10-30 pounds.
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Tampa, Florida, United States Specialty Restaurants Corporation Full timeJob OverviewThe Host/Hostess plays a vital role in ensuring our guests have an exceptional dining experience at Whiskey Joe's. Key responsibilities include greeting guests upon arrival, escorting them to their table, and ensuring their needs are met throughout their visit.Key Responsibilities:Maintain a professional image and a neat, clean, and cheerful...
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