Host/Hostess - Whiskey Joe's Waterfront Dining Experience

1 month ago

Tampa, Florida, United States Specialty Restaurants Corporation Full time
Job Overview

The Host/Hostess plays a vital role in ensuring our guests have an exceptional dining experience at Whiskey Joe's. Key responsibilities include greeting guests upon arrival, escorting them to their table, and ensuring their needs are met throughout their visit.

Key Responsibilities:

  • Maintain a professional image and a neat, clean, and cheerful nature.
  • Answer telephone promptly and respond to questions accordingly.
  • Greet guests upon arrival and assist guests while on a waiting list.
  • Inform manager on duty of waiting list and the waiting period for guests.
  • Maintain track of reservations and events.
  • Escort guests quickly to their table and arrange for a booster seat or high chair if needed.
  • Inform manager on duty of any problems and take fast action when necessary.
  • Bid farewell to guests as they leave and ensure everything was outstanding. Invite guests to return.
  • Perform shift change/closing duties after leaving.
  • Keep front area clean.
  • Act as an ambassador for Whiskey Joe's private events.
  • Inspect restroom every fifteen minutes and communicate with housekeeping that it meets cleanliness standards.
  • Restock necessary supplies and bring all areas up to standard.
  • Must wear approved manufacturer certified slip resistant or non-slip shoes at all times while working.
  • Other tasks as assigned.

Requirements:

  • High School diploma or equivalent.
  • Excellent communication skills.
  • Ability to pass host/hostess training.
  • Neatly dressed and well-groomed in clean Company uniforms at all times.
  • Ability to operate P.O.S. computer, make change correctly, and make credit card transactions.
  • Adherence to all Company and Safety Policies and Procedures.
  • Ability to clearly and effectively communicate in English.

Physical Demands:

  • Ability to walk and stand for hours at a time. Lift and carry up to 10-30lbs.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. We offer a variety of benefits, including paid sick time, employee meals, and opportunities for growth and advancement. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity to join our team at Whiskey Joe's.

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