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Practice Administrator

2 months ago


Kingston, New York, United States The Institute for Family Health Full time

Job Summary:

The Associate Practice Administrator is a key member of our team, responsible for ensuring the smooth operation of our healthcare facilities. This role requires a strong leader who can oversee daily activities, manage staff, and maintain high-quality patient care.

Responsibilities:

  • Supervise and evaluate staff to ensure excellent patient care and service.
  • Oversee daily operations, including scheduling, registration, and billing.
  • Investigate and resolve patient complaints and billing issues.
  • Process sliding-fee scale requests and determine discounts.
  • Reconcile petty cash and office cash collections.
  • Monitor and order administrative supplies.
  • Develop and maintain provider schedules.
  • Prepare statistics on practice operations as needed.
  • Perform Patient Service Representative functions as required.
  • Assist with special projects and provide support to senior-level administration.

Requirements:

  • High School Diploma required; Bachelor's Degree preferred.
  • Minimum 1 year of Lead Patient Services Representative experience or 3 years of Institute for Family Health experience.
  • Basic computer and internet navigational skills.
  • Experience with electronic health records (EHR) technology.
  • Strong leadership, problem-solving, and decision-making skills.

About Us:

The Institute for Family Health offers a comprehensive range of benefits and perks to our staff, including health benefits, time-off, employer-sponsored retirement plan, and more.