Lead II, Guest Services

1 week ago


Decatur, Illinois, United States Pilot Company Full time
{"title": "Shift Leader", "content": "Job Summary

We are seeking a highly motivated and customer-focused individual to supervise employees and ensure the smooth operation of our stores.

The ideal candidate will possess excellent communication skills, be self-motivated, and have a strong work ethic.

Responsibilities
  • Supervise employees and maintain a well-organized store environment
  • Provide exceptional customer service and respond to customer needs
  • Assist managers with tasks and projects to maintain a well-maintained and efficient store
  • Be knowledgeable of store operations and our commitment to quality and customer service
Requirements
  • Previous experience in retail operations or a related field
  • Excellent customer service skills and ability to maintain a customer-focused culture
  • Proficiency with a calculator, computer, and other equipment
  • Ability to work as part of a team and interact with different levels of employees, customers, vendors, and corporate representatives
  • Flexibility to work a variety of shifts, including nights, days, weekends, and holidays
Benefits
  • Fuel discount
  • Nation-wide medical plan, dental, and vision
  • 401(k) plan
  • Flexible spending accounts
  • Adoption assistance
  • Tuition reimbursement
  • Flexible schedule
  • Weekly pay
", "lang_code": "en"}

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