Current jobs related to Membership Service Representative II - Decatur, Illinois - YMCA Of Metro Atlanta
-
Membership Service Representative II
4 weeks ago
Decatur, Illinois, United States YMCA Of Metro Atlanta Full timeJob Title: Membership Service Representative IIAt the YMCA of Metro Atlanta, we're seeking a highly skilled and dedicated Membership Service Representative II to join our team. As a key member of our membership operations team, you will be responsible for providing exceptional service to our members, guests, and program participants.Key...
-
Membership Service Representative II
3 weeks ago
Decatur, Illinois, United States YMCA Of Metro Atlanta Full timeJob SummaryThe YMCA of Metro Atlanta is seeking a highly skilled and customer-focused Membership Service Representative II to join our team. As a key member of our membership operations team, you will be responsible for providing exceptional service to members, guests, and program participants, ensuring a positive and welcoming experience at our branch.Key...
-
Membership Service Representative II
3 weeks ago
Decatur, Illinois, United States YMCA Of Metro Atlanta Full timeAbout the Role:The YMCA of Metro Atlanta is seeking a highly skilled and dedicated Membership Service Representative II to join our team. As a key member of our membership operations team, you will be responsible for providing exceptional service to our members, guests, and program participants.Key Responsibilities:Provide excellent service to members,...
-
Customer Service Representative
2 months ago
Decatur, Illinois, United States Goldfish Swim School Full timeAbout Goldfish Swim SchoolGoldfish Swim School is a leading provider of swim lessons for children aged 4 months to 12 years. Our mission is to teach kids how to swim and be safer in and around the water, while making their experience GOLDEN.Job SummaryWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service...
-
Customer Service Representative
4 weeks ago
Decatur, Illinois, United States Goldfish Swim School Full timeAbout Goldfish Swim SchoolWe are a learn-to-swim facility dedicated to teaching children the joy of swimming and water safety. Our mission is to provide a safe and engaging environment for kids to learn and grow.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member...
-
Fitness Sales and Service Representative
4 weeks ago
Decatur, Illinois, United States Invest In Love LLC Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Fitness Sales and Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, selling memberships and services, and maintaining a clean and safe environment for our members.Key ResponsibilitiesProvide...
-
Customer Service Representative
1 month ago
Decatur, Illinois, United States Goldfish Swim School Full timeAbout Goldfish Swim SchoolGoldfish Swim School is a leading provider of swim lessons for children aged 4 months to 12 years. Our mission is to teach kids how to swim and be safer in and around the water, while making their experience GOLDEN.Job SummaryWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service...
-
Customer Service Representative
2 weeks ago
Decatur, Illinois, United States Goldfish Swim School Full timeAbout the Role:We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative at Goldfish Swim School. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, assisting with class scheduling and billing, and working in a sales capacity to...
-
Customer Service Representative
3 weeks ago
Decatur, Illinois, United States Goldfish Swim School Full timeAbout the Role:We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative at Goldfish Swim School. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, assisting with class scheduling and billing, and working in a sales capacity to...
-
Guest Services Leader II
4 weeks ago
Decatur, Illinois, United States Pilot Company Full timeJob Title: Guest Services Leader IIPilot Company is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil...
-
Lead II Supervisor
4 weeks ago
Decatur, Illinois, United States Pilot Company Full timeJob Title: Lead IIPilot Company is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our...
-
Fitness Sales Representative
3 weeks ago
Decatur, Illinois, United States Invest In Love LLC Full timeJob DescriptionAt Invest In Love LLC, we are seeking a highly motivated and customer-focused individual to join our team as a Fitness Sales Representative. As a key member of our sales team, you will be responsible for driving membership sales, personal training sales, and merchandise sales.Key Responsibilities:Drive membership sales through effective sales...
-
Customer Service Representative
1 month ago
Decatur, Illinois, United States ATC Income Tax Full timeJob Title: Customer Service Phone RepresentativeATC Income Tax is seeking a Customer Service Phone Representative to join our team. As a Customer Service Phone Representative, you will be responsible for providing excellent customer service to our clients via phone.Responsibilities:Build client rapport and provide personalized serviceMarket tax preparation...
-
Customer Service Representative
2 weeks ago
Decatur, Illinois, United States U-Haul Full timeCustomer Service Representative Job DescriptionAt U-Haul, we're seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need. Your responsibilities will include assisting customers with...
-
Customer Service Representative
4 weeks ago
Decatur, Illinois, United States Path Engineering Full timeRole As a Customer Support Representative at Path Engineering, you'll be the first point of contact for our customers, providing exceptional service and support for our innovative health and wellness products. Your role is crucial in ensuring customer satisfaction and maintaining our reputation for excellent service. Responsibilities * Provide technical...
-
Customer Service Representative
3 weeks ago
Decatur, Illinois, United States ATC Income Tax Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at ATC Income Tax. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone.Responsibilities:Build client rapport and provide a positive...
-
Customer Service Representative
2 weeks ago
Decatur, Illinois, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Greeting customers and ensuring they have a great experienceTaking customer orders using our technology and Point of Sale...
-
Customer Service Representative
3 weeks ago
Decatur, Illinois, United States U-Haul Full timeJob Summary:U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. You will work as part of a supportive team to inspect and maintain equipment, assist customers, and use up-to-date...
-
Customer Service Representative
4 weeks ago
Decatur, Illinois, United States Circle K Full timeCustomer Service Representative at Circle KWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Circle K. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key...
-
Specialty Pharmacy Sales Representative
4 weeks ago
Decatur, Illinois, United States Soleo Health Full timeJob Title: Specialty Pharmacy Sales RepresentativeSoleo Health is seeking a highly motivated and experienced Specialty Pharmacy Sales Representative to join our team in the Atlanta, GA market area. As a key member of our sales team, you will be responsible for developing and executing a strategic market plan to achieve business objectives and budget...
Membership Service Representative II
2 months ago
We are seeking a highly skilled and customer-focused Member Service Representative II to join our team at the YMCA of Metro Atlanta. As a key member of our membership operations team, you will be responsible for delivering exceptional service to our members, guests, and program participants.
Key Responsibilities- Provide outstanding service to members, guests, and program participants in a fast-paced environment.
- Welcome members as they enter and leave the YMCA, ensuring a warm and welcoming experience.
- Greet, engage, and/or tour prospective members and program participants, showcasing our facilities and services.
- Support membership operations through the sale of memberships and program offerings, meeting sales targets and exceeding member satisfaction goals.
- Develop and maintain a comprehensive knowledge base to respond to member, prospective member, and program participant inquiries, providing accurate and timely information.
- Build strong relationships with members, volunteers, and collaborative partners, fostering a sense of community and connection.
- Directly handle and resolve membership concerns, escalating unusual situations or unresolved issues to supervisors as needed.
- Maintain certifications in CPR/AED, Blood-borne Pathogens, branch orientation, and Branch Emergency procedures, ensuring a safe and healthy environment for all.
- Adhere to and implement all policies and procedures outlined in the training manual, staying up-to-date on new policies and procedures.
- Communicate effectively with members, guests, program participants, and volunteers, providing assistance and support as needed.
- Contribute to the annual branch Why It Matters Campaign, achieving individual and team goals related to the campaign.
- Complete all required SPIRIT trainings, applying and utilizing SPIRIT according to established guidelines.
- Proficiency in MS Office Suite, with experience in computer-based systems and software.
- Ability to multitask, work independently, problem-solve, and manage time effectively.
- Ability to attend, complete, and pass Point of Sale training, ensuring accurate and efficient transactions.
- Maintain confidentiality and handle sensitive member information with discretion.
- Excellent human relations skills, with the ability to communicate effectively and manage information to peers, staff, and volunteers.
- Ability to establish, collaborate, and maintain relationships with staff, members, volunteers, schools, and the general public.
- 1+ years of experience in customer service, either paid or volunteer.
- Previous experience in a membership-based organization or non-profit setting.
The YMCA of Metropolitan Atlanta offers a competitive employment package, including benefits and career opportunities. We are an equal opportunity employer, committed to diversity and inclusion in the workplace.
