Patient Registration Specialist

2 weeks ago

Washington, United States MultiCare Health System, Inc. Full time

Welcome to MultiCare Health System. We are committed to fostering a genuine sense of belonging for all our staff members.

Within our extensive healthcare network, you will discover a vibrant array of fulfilling career paths, opportunities for advancement, secure work environments, and adaptable schedules.

Our mission unites us - partnering and healing for a healthier future - as we dedicate ourselves to the health and wellness of the communities we serve.


Position Overview:

The Patient Access Technician (PAT) role at MultiCare is an exciting opportunity, responsible for ensuring precise patient admissions and registrations.

This intermediate-level clerical position allows you to utilize your professional service orientation, sound judgment, and independent thinking in your daily responsibilities.

Key Responsibilities:

  • Ensure complete and accurate patient admissions and registrations in accordance with organizational policies and regulatory requirements.
  • Obtain inpatient bed assignments and process admissions, including arm banding and completion of necessary documentation.
  • Pre-admit all scheduled inpatient, outpatient, and ambulatory patients to facilitate a seamless admission process.
  • Gather direct admit information and enter reservations into the computer system to notify relevant departments.
  • Conduct comprehensive bedside or telephone interviews with patients or their representatives to collect essential demographic and insurance information.
  • Perform eligibility verification, resolve discrepancies, and assess the need for financial assistance, referring to the Financial Counselor as necessary.

Qualifications:

  • Graduate of a health vocational program such as patient access, medical assistance, medical billing and insurance, or a related field is required.
  • One year of experience in admitting, billing, registration, or customer service within a healthcare setting may be considered in lieu of formal education.

Our Core Values: At MultiCare, we rely on you to embody our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, and Kindness. These values guide our actions and influence every aspect of our organization, including patient care and our expectations of one another.


Why Choose MultiCare?

We strive to create a true sense of belonging for all our caregivers, dedicated to our mission of partnering for healing and a healthy future. As Washington state's largest community-based, locally governed health system, we are proud to be recognized as one of Forbes' "America's Best Employers by State" in 2023.

We are also recognized as a "Most Wired" healthcare system for 15 consecutive years, leading research through the MultiCare Institute for Research & Innovation, and offering a lifestyle enriched by the breathtaking landscapes of the Pacific Northwest.

Compensation and Benefits: We provide a comprehensive benefits package, including competitive salary, medical, dental, retirement benefits, and paid time off. The pay scale for this position is $32.99 USD, influenced by factors such as skill set, experience level, and certifications.

If this position is associated with a union contract, compensation will reflect the appropriate step on the pay scale based on the applicant's years of experience.

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