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Patient Services Specialist
3 months ago
Description Patient Services Specialist, St Josephs Hospital, WA & Mount Carmel Hospital, WA One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health & Services (PH&S) in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska to California. ORC's objective is to ensure our core strategy, One Ministry Committed to Excellence, is delivered along with the enhanced overall patient care experience (know me, care for me, ease my way) by providing a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant, and highly specialized revenue cycle expertise. The Patient Services Specialist is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Consistently provides superior customer service that meets or exceeds the expectations of patients, visitors, physicians and PHS staff, including during periods of high patient volumes or stressful situations. Obtains accurate and complete information from patients who are ill, anxious or non-English speaking. Performs independently while multitasking, problem solving, and exercising good time management skills in a fast-paced environment. Maintains knowledge of numerous complex compliance requirements and insurance plans, which change frequently. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence St. Joseph's Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Shift Details: Part time, 0.01 FTE, Variable shift, 0.4 hours per week Required Qualifications: H.S. Diploma or GED 1 year Customer service or healthcare registration Preferred Qualifications: Some college level course work particularly Medical Terminology or Medical Assistance coursework Upon hire: National Certification of CHAA Upon hire: Certified Revenue Cycle Specialist (CRCS) Registrar and third party payor experience Chewelah, WA Salary Range - Min: $16.53, Max: $25.31 Colville, WA Salary Range - Min: $17.00, Max: $25.86 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Requisition ID: 293048 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Part time Job Shift: Career Track: Admin Support Department: 3045 PSJHC PATIENT ACCESS Address: WA Chewelah 500 E Webster Work Location: St Josephs Hospital-Chewelah Pay Range: $See Posting - $See Posting Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits #J-18808-Ljbffr
