Patient Services Representative

3 days ago


Washington, United States Providence Health & Service Full time
About the Role

We are seeking a highly skilled Patient Services Specialist to join our team at Providence Health & Services. As a Patient Services Specialist, you will play a critical role in ensuring the smooth operation of our revenue cycle systems and structures.

Key Responsibilities
  • Obtain complex demographic, insurance, and medical information from patients and ensure accurate and timely documentation.
  • Provide exceptional customer service to patients, visitors, physicians, and staff, even in high-pressure situations.
  • Maintain knowledge of numerous complex compliance requirements and insurance plans, which change frequently.
  • Work independently, multitasking, problem-solving, and exercising good time management skills in a fast-paced environment.
Requirements
  • H.S. Diploma or GED
  • 1 year of customer service or healthcare registration experience
  • Preferred qualifications: some college-level coursework in medical terminology or medical assistance, national certification of CHAA, and Certified Revenue Cycle Specialist (CRCS)
About Providence

At Providence, our strength lies in our promise of 'Know me, care for me, ease my way.' We value diversity, inclusivity, and respect in our workplace and offer best-in-class benefits to our employees.



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