PC Support Specialist
3 days ago
Job Summary:
Forest River, Inc is seeking a highly skilled PC Support Specialist to join our team. As a PC Support Specialist, you will be responsible for providing top-notch technical support to our employees, ensuring that their computer systems are running smoothly and efficiently.
Key Responsibilities:
- Provide initial front-line support and service desk tickets for assigned locations.
- Set up and configure new personal computers, including loading base images and local setup.
- Install special software requiring administrative access, such as Adobe and AutoCAD.
- Set up and configure new or existing printers, and adjust print server settings.
- Assist with setting up and maintaining Active Directory accounts.
- Assist with setting up and maintaining Exchange mailboxes.
- Collect and dispose of decommissioned equipment.
- Install and support local networking gear, including switches and firewalls.
- Collaborate with the VP of IT and Security & System Administrators on special IT projects.
- Perform other duties as assigned.
Requirements:
- Associate's degree in Computer Science or related field (preferred).
- Ability to work with end-users in an office environment.
- Experience with Microsoft operating systems, such as Windows 10 and Windows 11.
- Basic understanding of MS networking and Active Directory.
- Knowledge of Citrix Terminal Server (beneficial but not required).
- Additional MS certifications (beneficial but not required).
- Dependable transportation (business-related mileage paid).
- Smartphone for department communications (required and paid).
- Ability to lift up to 50 pounds with or without accommodation.
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