Security Operations Supervisor

2 weeks ago


Jamaica, New York, United States Project Redirect Inc Of The Distric Full time
Job Overview

The Security Operations Supervisor plays a crucial role in ensuring the safety and security of our facility. This position involves overseeing the security personnel and maintaining a secure environment for both staff and clients.

Key Responsibilities:
  • Supervise and guide the security team to uphold safety protocols.
  • Continuously monitor clients, units, and grounds to ensure the well-being of all residents.
  • Conduct thorough inspections of all items entering the facility to maintain safety standards.
  • Provide crisis intervention and prevention strategies as necessary.
  • Document incidents and resident concerns accurately in the logbook.
  • Maintain effective communication with department supervisors regarding social service matters.
  • Manage entry logs to ensure all visitors are recorded and accounted for.
  • Oversee the completion of cleaning and service tasks assigned to program aides.
  • Contribute to the development of site goals and objectives through constructive recommendations.
  • Assist clients with inquiries and resolve issues as they arise.
  • Monitor video surveillance systems to ensure comprehensive coverage of the facility.
  • Adhere to established safety, health, and fire hazard guidelines.
  • Report any immediate safety concerns to the appropriate supervisory or maintenance personnel.
  • Work collaboratively to address and resolve any issues that may occur.
  • Provide coverage for shifts as needed, including evenings, weekends, and holidays.
  • Perform all other necessary duties to ensure the efficient operation of the facility.
Qualifications:
  • Possession of a NYS Security License, F-80 Certificate of Fitness, and CPR/Basic First Aid certification.
  • A minimum of a High School Diploma or GED is required.
  • Ability to maintain professional boundaries while working with clients.
  • Preferred experience in a residential facility setting.
  • Familiarity with HIPAA guidelines and standards.
  • Bi-lingual in Spanish and English is advantageous.
  • Strong written and verbal communication skills are essential.
  • Excellent problem-solving and analytical abilities.
  • Commitment to high standards and excellence in service delivery.
  • Sound judgment and the ability to make timely decisions.
  • Capability to assess emergency situations and respond appropriately.


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