Security Operations Supervisor
2 months ago
The selected candidate will operate under the guidance of the Security Director and Site Director. The main duty will be to supervise and guide the security personnel within the designated facility, ensuring a secure environment for both staff and residents.
Key Responsibilities:
- Continuously monitor residents, units, and grounds to guarantee the safety and security of all individuals.
- Inspect all items entering the premises to uphold safety standards for clients and staff.
- Provide crisis intervention and prevention when necessary.
- Document incidents and resident concerns accurately in the logbook and incident reports.
- Maintain effective communication with department supervisors regarding social service matters.
- Oversee entry logs to ensure all individuals entering the facility are recorded.
- Evaluate the completion of cleaning and service tasks assigned to program aides.
- Contribute to the formulation of site goals and objectives by offering recommendations to enhance operational efficiency.
- Assist residents with inquiries and resolve issues as they arise.
- Monitor video surveillance across all facility areas.
- Adhere to safety, health, and fire hazard protocols, policies, and procedures.
- Report any immediate safety concerns to the appropriate supervisory or maintenance personnel.
- Work collaboratively to address any issues that may occur.
- Provide coverage as needed.
- Flexibility to work evenings, weekends, and holidays may be required.
- Perform all other necessary duties to ensure the facility operates smoothly.
- Possession of a NYS Security License, F-80 Certificate of Fitness, and CPR/Basic First Aid certification.
- A minimum of a High School Diploma or GED.
- Ability to maintain professional boundaries while working with clients.
- Preferred experience in a residential facility setting.
- Familiarity with HIPAA guidelines and standards.
- Bi-lingual in Spanish and English is advantageous.
- Strong written and verbal communication abilities.
- Excellent problem-solving and analytical skills.
- Commitment to high standards and excellence.
- Sound judgment with the capability to make timely decisions.
- Ability to assess emergency situations and respond appropriately.
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