Spa Front Desk Coordinator

1 week ago


Spring, Texas, United States Paradise Court Full time
Job Overview

Position Title: Spa Receptionist

Company: Paradise Court

Location: Not Specified

Are you a service-oriented professional with a knack for organization and a desire to foster a friendly environment? Paradise Court is in search of a welcoming and meticulous Spa Receptionist to enhance our client experience and ensure top-notch service delivery.

Key Responsibilities:

  • Warmly greet and assist clients upon their arrival at the spa.
  • Handle incoming calls, manage appointment bookings, and provide detailed information regarding spa offerings.
  • Organize and confirm appointment schedules for both clients and therapists.
  • Process payments accurately, manage cash transactions, and keep precise billing records.
  • Ensure the front desk area is tidy and well-organized, including product displays.
  • Support retail sales and promote spa services and products effectively.
  • Respond to client inquiries and resolve concerns in a timely and professional manner.
  • Work collaboratively with spa personnel to maintain seamless operations and enhance client satisfaction.

Required Qualifications:

  • Experience in customer service or a receptionist role, ideally within a spa or hospitality environment.
  • Exceptional communication and interpersonal skills.
  • Strong organizational skills and keen attention to detail.
  • Familiarity with scheduling software and basic administrative duties.
  • Ability to manage multiple tasks in a dynamic setting.
  • Professional appearance and conduct.
  • Knowledge of spa services and products is advantageous.
  • CPR and first aid certification is a plus.

Employee Benefits:

  • Competitive salary with potential for bonuses.
  • Access to spa amenities and services.
  • Continuous training and professional growth opportunities.
  • Employee discounts on spa services and retail items.
  • Flexible work schedules to support work-life balance.
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