Spa Front Desk Coordinator
1 week ago
Position Title: Spa Receptionist
Company: Paradise Court
Location: Not Specified
Are you a service-oriented professional with a knack for organization and a desire to foster a friendly environment? Paradise Court is in search of a welcoming and meticulous Spa Receptionist to enhance our client experience and ensure top-notch service delivery.
Key Responsibilities:
- Warmly greet and assist clients upon their arrival at the spa.
- Handle incoming calls, manage appointment bookings, and provide detailed information regarding spa offerings.
- Organize and confirm appointment schedules for both clients and therapists.
- Process payments accurately, manage cash transactions, and keep precise billing records.
- Ensure the front desk area is tidy and well-organized, including product displays.
- Support retail sales and promote spa services and products effectively.
- Respond to client inquiries and resolve concerns in a timely and professional manner.
- Work collaboratively with spa personnel to maintain seamless operations and enhance client satisfaction.
Required Qualifications:
- Experience in customer service or a receptionist role, ideally within a spa or hospitality environment.
- Exceptional communication and interpersonal skills.
- Strong organizational skills and keen attention to detail.
- Familiarity with scheduling software and basic administrative duties.
- Ability to manage multiple tasks in a dynamic setting.
- Professional appearance and conduct.
- Knowledge of spa services and products is advantageous.
- CPR and first aid certification is a plus.
Employee Benefits:
- Competitive salary with potential for bonuses.
- Access to spa amenities and services.
- Continuous training and professional growth opportunities.
- Employee discounts on spa services and retail items.
- Flexible work schedules to support work-life balance.
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