Administrative Support Specialist

4 days ago


San Marcos, Texas, United States Hays County, TX Full time
About the Role

We are looking for a highly organized and detail-oriented individual to serve as a Truancy Case Coordinator Intern in our Justice of the Peace Office. The successful candidate will have excellent communication skills and be able to work effectively with customers, judges, and other staff members.

Responsibilities:
  • Prepares and processes forms and orders for civil claims, and criminal and traffic cases, which may include hot check cases, nuisance violations, evictions, animal control, Class C assaults cases, occupational license hearings, juvenile/parent violations, and school truancy cases.
  • Assists the Judge in the courtroom by providing accurate information for cases.
  • Enters case records and orders into the computer system.
  • Prepares and processes official documents, such as citations, judgments, warrants, complaints, affidavits, routine reports, subpoenas, notices, jury lists, and form letters.
  • Assists customers in person and on the telephone, explaining procedures, fines, and forms, and responding to inquiries on case status.
  • Performs receptionist duties, which involves greeting customers, answering telephones, taking messages, and making appointments and reservations.
  • Prepares and sends form letters.
  • Checks and verifies warrants, outstanding tickets, and affidavits.
  • Administers activities regarding revenues, receipts, and deposits.
  • Collects and receipts all revenues both hand-delivered and mailed, such as fines and fees.
  • Prepares and maintains file folders.
  • Assists with data entry into software systems utilized by the Justice of the Peace office.
  • Ensures that services delivered meet quality and timeliness standards.
  • Communicates all changes and problems to the Justice of the Peace.
  • Responds to telephone inquiries from individuals with questions.
  • DIRECTS AND SCREENS TELEPHONE CALLS TO OTHER MEMBERS OF THE OFFICE.
  • Performs other duties as assigned.


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