Dining Experience Director

3 weeks ago


New York, New York, United States Crew NY Full time

Crew NY invites a highly skilled Dining Experience Director to create unforgettable guest experiences at our waterfront dining destination. This dynamic role requires a proven track record in high-volume, elevated dining environments with a strong background in elevated dining, expertise in multi-unit revenue management, and a demonstrated ability to lead and develop high-performing teams.

The General Manager is responsible for ensuring a safe and productive environment, leading the entire FOH and BOH operations, and acting as a role model, leader, and problem solver who makes informed decisions.

Key responsibilities include:

  • Operational Oversight: Ensuring compliance in all areas, oversee essential set up tasks, surpass our standard of excellence in cleanliness and presentation, monitor uniform and staff attendance, address daily service topics and ensure overall operational efficiency.
  • Team Leadership & Development: Acknowledging and utilizing the strengths of assistant management to achieve overarching objectives in line with company goals.
  • Guest Experience: Learning and executing established service protocols in all departments and working closely with the Director of Operations to execute continual staff training.
  • Financial Management: Driving financial performance by aligning departmental spending with organizational goals.

Salary: $105,000 - $120,000 (Tier 2) based on experience.



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