Dining Experience Director

4 days ago


New York, New York, United States Pizza Loves Emily Full time

Pizza Loves Emily is seeking an experienced Dining Experience Director to lead our front-of-house operations and deliver exceptional customer experiences. This role offers a competitive salary of $65,000 - $85,000 per year, plus quarterly bonuses and comprehensive health benefits.

About the Job

The successful candidate will oversee the entire dining experience, from taking orders to serving meals, ensuring that every guest feels welcome and valued. Key responsibilities include:

Front-of-House Operations:
  • Supervise and train servers, bartenders, and hosts/hostesses to ensure seamless service delivery.
  • Manage tables effectively, ensuring timely seating and efficient table turnover.
  • Monitor inventory levels and maintain stockrooms, restaurants, and storage areas.
Team Development:
  • Develop and implement staff development programs to enhance knowledge and skills.
  • Foster a positive work environment, encouraging teamwork and open communication.

To succeed in this role, you'll need at least one year of experience in a similar position, preferably with experience managing a high-volume restaurant environment. You should also have excellent leadership skills, the ability to multitask, and a passion for providing outstanding customer experiences.



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