Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities
- Provide exceptional customer service to clients, responding to inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Develop and maintain a thorough understanding of our products and services, ensuring accurate information is provided to clients.
- Participate in ongoing training and development to enhance skills and knowledge.
Requirements
- High School Diploma or equivalent.
- 2 years of customer service experience.
- Ability to work a variety of shifts, including nights, weekends, and holidays.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Preferred Requirements
- Experience in dealing directly with customers.
- 4 years of customer service experience with 2 years of sales experience.
Physical Requirements
- Ability to sit, stand, walk, bend, and twist.
- Ability to drive a vehicle.
- Ability to lift up to 25 pounds.
The Hertz Corporation is a global leader in the car rental industry, operating in over 9,700 locations worldwide. We are committed to providing exceptional customer service and creating a positive experience for our clients.
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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