Customer Service Representative

2 weeks ago


Hanover Hills, Maryland, United States The Hertz Corporation Full time
Job Title: Customer Experience Associate

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities:
  • Provide excellent customer service and support to customers via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Participate in ongoing training and development to improve customer service skills and knowledge
Requirements:
  • High school diploma or equivalent required
  • 2 years of customer service experience preferred
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Excellent communication and interpersonal skills
  • Ability to work a variety of shifts, including nights, weekends, and holidays
About The Hertz Corporation:

The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. We operate the Hertz, Dollar Car Rental, and Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.



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