Airport Parking Guest Service Representative
4 weeks ago
The Parking Spot is seeking a highly motivated and customer-focused Airport Parking Guest Attendant to join our team. As a key member of our operations team, you will be responsible for providing exceptional service to our guests during the check-in and check-out process.
Key Responsibilities:
- Welcome and greet each guest in a friendly and professional manner
- Provide quick and pleasant assistance supporting guests at exit and entry lanes
- Answer telephones and assist customers using mobile devices while using our services
- Partner with all team members to provide the best guest experience
- Keep all PGA work areas neat and clean
- Assist and educate guests on TPS Spot Club Program and inquiries
- Fill water cooler
- Perform additional duties as reasonably requested by Management
Requirements:
- High school education or equivalent
- Previous customer service experience preferred
- Ability to verbally communicate clearly in the English language
- Ability to operate Apple technology products including iPhone, iPad tablets
- Comfortable using kiosk system and adapt to IT upgrades and changes
- Ability to work in inclement weather and stand for most of the shift
What We Offer:
- Immediate job offer after successful interview and background check
- Great tips and regular bonus opportunities for those who are eligible
- Consistent schedules
- For those who are eligible to enroll: Medical, Vision, Dental, and 401(k) plan benefits
- Paid Time Off, Vacation Pay, and Paid Holidays
- Training and professional development opportunities
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