Customer Service Representative

4 weeks ago


Hanover, Maryland, United States Chick-fil-A Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Front Counter Team Member. As a key member of our front counter team, you will be responsible for providing exceptional customer service, working collaboratively with your colleagues to ensure a seamless dining experience for our guests.

Key Responsibilities:

  • Greet guests immediately as they walk through the door
  • Immediately serve guests at the register
  • Ensure a clean and welcoming environment
  • Practice cost efficiency for food, condiments, and paper items
  • Able to work at least 3 Saturdays each month

Requirements:

  • Smiles and provides excellent customer service
  • Honest and reliable
  • Fast and efficient
  • Competitive and able to multi-task
  • Positive attitude and optimistic
  • Speaks loudly and enthusiastically
  • Chemistry with the rest of the team
  • Attention to details and proactive
  • Consistent with Chick-fil-A's companywide culture
  • Calm under pressure

What We Offer:

  • Sundays off
  • Competitive wages
  • Free meals
  • Fun team environment
  • Cross training
  • Flexible schedules
  • Scholarships and tuition reimbursement


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