Shelter Operations Coordinator
4 weeks ago
Chautauqua Opportunities is seeking a highly skilled Shelter Operations Coordinator to oversee the day-to-day operations of the Hope Haven Women's Shelter. The successful candidate will be responsible for ensuring the shelter's compliance with regulatory requirements, managing resident services, and promoting quality services based on best practices in trauma-informed care.
Key Responsibilities
Provides general supervision of resident services, including admission, transfer, discharge, and coordination of community activities and services.
Ensures protection of residents' rights and develops appropriate mechanisms for their protection.
Responsible for site licensing and regulatory compliance, including emergency shelter operational plan.
Promotes quality services to residents based on best practices in trauma-informed care, cultural competency, and LGBTQ sensitivity.
Provides on-call coverage as needed in coordination with supervisor.
Works with team on PR and recruitment strategies; community relations.
Requirements
Associate degree in the Human Service or Social Work field required; Bachelor's degree in the Human Services or Social Work field preferred.
Two years of human services experience required; at least one year of experience working with homeless adults preferred.
Two years prior supervisory experience required.
Awareness of and sensitivity to the needs of the homeless; demonstrates respect for cultural differences.
Strong computer skills with emphasis on word, excel, google docs, and databases.
Strong communication, motivational, and interpersonal skills.
Strong leadership skills.
Working Conditions
Ability to lift up to and including 10-25 pounds of physical effort.
Must be able to provide consistent even-tempered customer service at all times.
Must be at least 21 years of age.
Ability to work flexible hours.
Valid Driver's license
Reliable transportation
Ability to travel throughout the county.
Pre-employment physical exam and TB testing
Ability to obtain and maintain physical exam annually
Works compassionately with a diverse population.
Experience navigating community programs.
What We Offer
Competitive salary
Comprehensive benefits package
Opportunities for professional growth and development
Collaborative and supportive work environment
Recognition and rewards for outstanding performance
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