Claims Processing Specialist

2 weeks ago


Chula Vista, California, United States Sunroad Automotive Full time

Resumen del Trabajo:
Los Especialistas en Procesamiento de Reclamaciones aseguran que el concesionario reciba el pago correspondiente por el trabajo de garantía mediante la preparación, presentación y seguimiento de las reclamaciones. Se espera que, al igual que en todas las posiciones dentro de los concesionarios, los Especialistas en Procesamiento de Reclamaciones mantengan los más altos estándares éticos.

Funciones Esenciales:
1. Procesar toda la documentación de garantía para asegurar una correcta documentación y verificar los criterios requeridos por el fabricante o distribuidor.
2. Mantenerse al tanto de todos los retiros y anuncios del fabricante.
3. Organizar el envío de piezas al fabricante o distribuidor y volver a presentar todas las reclamaciones rechazadas de manera oportuna.
4. Conciliar todos los ingresos por garantía y trabajar con el departamento de contabilidad para obtener los pagos.
5. Hacer un seguimiento de todas las piezas de garantía anotando el número de orden de reparación, la fecha de reemplazo y la fecha en que la pieza puede ser desechada.
6. Mantener todos los registros de servicio y clientes según lo requiera el garante.
7. Procesar documentos de garantía extendida y planes de mantenimiento prepagados para recibir el pago completo de manera oportuna.
8. Conciliar los ingresos con los cronogramas para que coincidan los montos de pago y reclamación.
9. Otras tareas pueden ser asignadas según sea necesario.

Calificaciones:
Requisitos Mínimos:
- Diploma de secundaria o equivalente.
- Experiencia con piezas automotrices (identificación, inspección, clasificación de grupos de componentes, etc.) y conocimiento general de automóviles.
- Capacidad para levantar hasta 15 libras.
- Capacidad para realizar todas las funciones esenciales de la descripción del trabajo.

Calificaciones Preferidas:
- Excelentes habilidades de comunicación verbal y escrita.
- Capacidad para gestionar procesos complejos y de múltiples pasos necesarios para completar la documentación y presentaciones de garantía.
- Dominio del paquete de Microsoft Office o software relacionado, así como otros programas de contabilidad.
- Capacidad para operar equipos de oficina relacionados, como computadoras, calculadoras de 10 teclas y copiadoras.
- Capacidad para trabajar de manera independiente y en un entorno dinámico para cumplir con plazos ajustados.
- Capacidad para anticipar necesidades laborales e interactuar profesionalmente con los clientes.
- Excelentes habilidades organizativas y atención al detalle.

Demandas Físicas:
Regularmente se está de pie, caminando, sentado; usando las manos; alcanzando con las manos y brazos; hablando y escuchando.

Períodos prolongados de estar sentado en un escritorio y trabajando en una computadora; debe ser capaz de levantar hasta 15 libras.

El nivel de ruido es moderado.
Nuestros empleados reciben un salario competitivo, planes médicos, dentales y de visión, cuentas de ahorros para la salud (HSA), cuentas de gastos flexibles (FSA), días festivos y vacaciones pagadas, discapacidad a corto y largo plazo, seguro de vida patrocinado por la empresa, plan de jubilación 401(k), descuentos en compra, servicio y piezas de vehículos, planes de asistencia para empleados (EAP), descuentos en el Club de Golf Maderas, y más.
Somos un Empleador de Igualdad de Oportunidades (M/F/D/V) y mantenemos un lugar de trabajo libre de drogas.

Si recibe una oferta de empleo, será una oferta condicional sujeta a la finalización exitosa de un examen de drogas previo al empleo y verificación de antecedentes.

#J-18808-Ljbffr

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