Client Relations Specialist
2 months ago
The Client Relations Specialist role is dedicated to delivering outstanding service to clients while identifying tailored financing options. This position is essential in fostering a loyal clientele through effective sales strategies, loan renewals, and customer referrals. Success in this position hinges on the ability to cultivate a positive client experience, drive business growth, adhere to regulatory standards, meet monthly performance targets, and ensure precision in all financial dealings.
Core Responsibilities:- Greet and assist clients both in-person and via telephone, conducting necessary credit and employment checks.
- Process payments, manage distributions, and provide recommendations for loan approvals.
- Authorize loans within established parameters and supervise the closing of loan agreements.
- Oversee activities related to collection accounts and maintain communication with clients.
- Prepare necessary documentation, keep accurate records, manage cash transactions, and promote available financial products.
- Execute additional tasks as directed by management.
- High School Diploma or equivalent required.
- 2-4 years of experience in consumer finance or a related sector.
- Competence in cash handling, computer operations, and customer service.
- Excellent communication skills and the ability to work autonomously.
- Familiarity with Microsoft Windows, Excel, and Word applications.
- Associate's or Bachelor's Degree is advantageous.
- Bilingual proficiency in Spanish and English is preferred.
- Hourly wage: $28.00
- Performance-based quarterly incentive compensation.
- Professional office environment.
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Client Relations Specialist
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Desktop Support Specialist
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Implementation Specialist III
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Financial Recovery Specialist
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Pest Control Specialist
3 weeks ago
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Peer Specialist
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Medical Billing Specialist
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