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Raya Insurance Agency: Customer Care Associate

2 months ago

Chula Vista, California, United States Raya Insurance Agency Usmc Full time

Client Support Specialist Opportunity at a Leading Insurance Agency

An exciting role has become available for a Client Support Specialist at a prestigious insurance agency. This entry-level position provides a gateway to a fulfilling career in the dynamic financial services sector. If you are an enthusiastic individual who enjoys assisting others, this position may be an ideal fit for you.

About Us:

Our agency has been honored with numerous accolades for our outstanding growth and exceptional customer service. By joining our team, you will become part of a successful culture committed to making a positive difference in the community.

Benefits:

  • Attractive salary with commission and bonus potential
  • Flexible working hours and excellent work-life balance
  • Comprehensive health insurance plans
  • Hands-on training and opportunities for career advancement
  • Retirement savings and educational reimbursement programs

Key Responsibilities:

  • Interact with clients to ensure their satisfaction and enhance their insurance coverage
  • Develop strong relationships with customers and anticipate their needs
  • Handle policy modifications, billing questions, and payment processing
  • Conduct annual reviews with clients and adjust coverage as necessary
  • Assist in the processing and resolution of claims
  • Identify clients' protection needs and refer them to senior advisors

Qualifications:

  • Proficiency in verbal and written communication (Spanish)
  • Obtain a personal lines insurance license within the initial 60 days
  • Strong organizational and analytical skills
  • Self-motivated and customer-oriented individual
  • Able to work independently as well as collaboratively within a team

If you are eager to launch a career in the insurance field and work with a nationally recognized agency, consider the Client Support Specialist position.