Retail Business Leader
2 days ago
Abercrombie & Fitch Co. is seeking a highly motivated and experienced Retail Business Leader to join our team as a Key Holder. As a Key Holder, you will be responsible for driving business results through leadership and ensuring a differentiated customer experience.
Key Responsibilities- Training and Development: Provide coaching and guidance to associates to enhance their skills and knowledge.
- Customer Experience: Foster a customer-centric environment that promotes exceptional service and loyalty.
- Communication: Effectively communicate with associates, management, and customers to ensure seamless operations.
- Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and supervise sales floor activities to drive sales and customer engagement.
- Asset Protection and Policies: Ensure adherence to company policies and procedures to prevent loss and maintain a secure store environment.
- At Least One Year of Customer Service Experience: Proven track record of delivering exceptional customer service in a retail environment.
- Work Ethic: Demonstrate a strong work ethic and commitment to achieving business results.
- Assertiveness: Possess the ability to assertively communicate with associates and customers.
- Applied Learning: Utilize applied learning to evolve as a business leader and improve store results.
- Attention to Detail: Maintain attention to detail to ensure accurate inventory management and store operations.
- Analytical Skills: Apply analytical skills to drive business decisions and improve store performance.
- Adaptability/Flexibility: Demonstrate adaptability and flexibility to respond to changing business needs.
- Multi-Tasking: Possess the ability to multi-task and prioritize tasks to meet business objectives.
- Stress Tolerance: Demonstrate stress tolerance and composure in high-pressure situations.
- Competitive Incentive Bonus Program: Earn quarterly incentives based on individual and team performance.
- Paid Time Off: Enjoy paid time off to recharge and pursue personal interests.
- Paid Volunteer Day: Take a paid day off to give back to your community.
- Merchandise Discount: Receive a discount on merchandise purchases.
- Medical, Dental, and Vision Insurance: Enjoy comprehensive health insurance benefits.
- Life and Disability Insurance: Receive life and disability insurance coverage.
- Associate Assistance Program: Access confidential support services for personal and professional challenges.
- Paid Parental and Adoption Leave: Enjoy paid leave for parental and adoption purposes.
- 401(K) Savings Plan with Company Match: Contribute to a 401(k) savings plan with company matching.
- Training and Development Opportunities: Pursue ongoing training and development to enhance skills and knowledge.
- Opportunities for Career Advancement: Advance your career within the company.
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