Mail Service Operations Manager

7 days ago


Santa Barbara, California, United States MEI Mail Services Full time

About MEI Mail Services

MEI Mail Services is a leading provider of mail service solutions, dedicated to enhancing client success through the application of industry expertise and operational knowledge.

Job Summary

We are seeking an experienced Site Supervisor to oversee daily operations in our Mailroom and Scanning Department. This role requires strong leadership skills, attention to detail, and the ability to ensure that all documents are scanned and uploaded accurately and in a timely manner.

Responsibilities

  • Ensure efficient and accurate scanning and uploading of documents
  • Oversee daily operations of the Mailroom and Scanning Department
  • Implement safety protocols and ensure staff adhere to regulations and guidelines
  • Monitor and report mail volumes, postage usage, and petty cash disbursements
  • Manage vehicle maintenance and scheduling
  • Submit bi-weekly timesheets for staff and ensure proper staffing and holiday coverage
  • Collaborate with clients to deliver exceptional customer service
  • Cover duties for staff when required

Requirements

  • Proven supervisory experience
  • Superior customer service and client management skills
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
  • Metric and performance reporting
  • Valid driver's license and clean driving record
  • Ability to lift/carry up to 30 pounds without assistance

Benefits

  • Day shift
  • $19 to $25 per hour based on experience
  • Medical, dental, and vision insurance
  • Paid time off (PTO) - 3 weeks annually plus holidays
  • 401(k) plan


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