Front Desk Associate
4 days ago
Job Summary
We are seeking a skilled Guest Experience Specialist to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless stays for our guests.
Key Responsibilities
- Process operational needs and address guest requests in a timely and professional manner.
- Take ownership of the guest experience in the main areas of the hotel, with a focus on delivering quality services and exceeding guest expectations.
- Empower guests to move about their space and do what needs to be done, ensuring a memorable and unique experience.
- Complete reports, deliver quality meals, and share the highlights of the local area to enhance the guest experience.
Requirements
- Create a safe work place and follow company policies and procedures.
- Maintain confidentiality, protect company assets, and uphold quality standards.
- Ensure your uniform, personal appearance, and communications are professional.
- Be on your feet and moving around, taking a hands-on approach to work, and lifting objects weighing less than or equal to 25 pounds without assistance.
Preferred Qualifications
- High school diploma or G.E.D. equivalent.
- No related work experience.
- No supervisory experience.
- No license or certification required.
Benefits
- Competitive hourly rate of $23.80.
- Health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.
About Marriott International
Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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