Member Service Representative, Part-Time, Westboro
3 days ago
We are seeking a highly motivated and customer-focused Member Service Representative to join our team at our Westboro branch. As a key member of our team, you will be responsible for providing exceptional service to our members, identifying their financial needs, and promoting our products and services.
Key Responsibilities- Build strong relationships with members to understand their financial needs and provide personalized solutions.
- Cross-sell and promote DCU products and services to meet members' needs.
- Process transactions, open new accounts, and provide exceptional customer service.
- Work collaboratively with other team members to achieve sales goals and provide excellent service.
- Stay up-to-date on DCU products and services to provide accurate information to members.
- High school diploma or equivalent required.
- 1-3 years of related experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales goals.
- Technical skills in Microsoft Office and email.
As a Member Service Representative at DCU, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package. We offer a comprehensive training program to help you succeed in your role and provide opportunities for career growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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