Customer Engagement Specialist

1 week ago


Brockton, Massachusetts, United States Planet Fitness - The Core Group Full time

Join Our Team at Planet Fitness - The Core Group

We are seeking a dedicated Member Services Representative to deliver outstanding customer support to our members, potential members, and visitors.

Key Responsibilities:

  • Welcome guests and provide a friendly first impression.
  • Handle incoming calls and inquiries with professionalism.
  • Check in members efficiently and provide facility tours.
  • Ensure the cleanliness and organization of the fitness center.

The ideal candidate will possess a background in customer service, basic computer proficiency, and a genuine enthusiasm for fitness. Physical Requirements: This role involves standing and walking for extended periods, occasional lifting, and working with cleaning chemicals.

Employee Benefits: Enjoy a complimentary Black Card membership after 90 days, along with medical options, dental and vision coverage, 401k plans, vacation time, and additional perks.



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