Key Account Manager

7 days ago

Milwaukee, Wisconsin, United States FAM STUMABO Full time
About FAM STUMABO

FAM STUMABO is a leading provider of high-capacity food cutting equipment, specializing in in-house engineering and assembly. Our premium precision blades are designed to meet the needs of food processing industries worldwide.

Job Summary

We are seeking a highly skilled Key Account Manager to join our team. The successful candidate will be responsible for business development and maintenance of an assigned existing customer portfolio, contributing to the growth of our FAM STUMABO business.

Key Responsibilities
  • Maintain responsibility for the sale of the entire FAM STUMABO machine product line, including Dicers, Shredders, and Slicers.
  • Develop trust relationships with major clients to ensure they do not turn to competition.
  • Acquire a thorough understanding of key customer needs and requirements.
  • Expand relationships with existing customers by proposing solutions that meet their objectives.
  • Ensure timely delivery of correct products and services to customers.
  • Serve as the link of communication between key customers and internal teams.
  • Resolve customer issues and complaints to maintain trust.
  • Play an integral part in generating new sales and building long-lasting relationships.
  • Prepare regular reports of progress and forecasts to internal and external stakeholders.
  • Network with prospective customers and collect information to determine business potential.
  • Establish, develop, nurture, and maintain business relationships.
  • Plan and organize personal sales strategy in a logical, cost-effective manner for the target market.
  • Generate machine quotations.
  • Build and maintain the pipeline of opportunities with weekly updates to the CRM and forecasting.
  • Travel extensively throughout the territory for meetings and client test trials.
  • Attend tradeshows as assigned.
  • Identify opportunities for service and product enhancements to drive sales growth while maintaining customer satisfaction.
  • Engage with customers to understand their needs and address pain points in their existing production processes and equipment.
  • Stay updated on industry trends and maintain technical proficiency through internal documentation and industry publications.
  • Develop comprehensive sales strategies for both short and long-term goals within the region.
  • Thoroughly document all sales activities in the CRM, including customer interactions such as visits, demonstrations, calls, emails, and texts.
  • Provide valuable market feedback to formulate growth plans for key industries within the region.
  • Collaborate with the sales team to secure projects in other regions, fostering a culture of teamwork and positive communication.
  • Monitor economic indicators within the region, including market trends, supply and demand dynamics, and competitor activities.
  • Achieve and surpass established Key Performance Indicators (KPIs) on a weekly, monthly, quarterly, and annual basis, with a focus on exceeding annual regional sales targets.
Qualifications and Education Requirements
  • Bachelor's degree or relevant experience.
  • 5 years of experience in a technical sales role.
  • Experience with presenting at conferences.
  • Mechanical aptitude.
  • Strong interpersonal and communication skills.
  • Prior experience working with large multinational corporations.
  • Food and beverage industry experience.
  • Able to lift up to 50lbs.
  • United States or Canadian Citizen.
  • Valid Passport without travel restrictions.
  • Valid Driver's License, with no major violations within 3 years.
  • Bilingual (English & Spanish/French).

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