Front Desk Representative

2 weeks ago


Fort Wayne Indiana, United States Extended Stay Ft. Wayne North Full time
Job Summary

As a Front Desk Agent at Extended Stay America - Fort Wayne - North, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:

Key Responsibilities:
  • Registering guests and handling check-ins and check-outs in a friendly and efficient manner
  • Providing attentive and courteous service to all guests, responding to their inquiries, and resolving any issues that may arise
  • Maintaining accurate records, handling mail and messages, and ensuring the proper operation of the telephone switchboard
  • Working effectively in a team environment, communicating with colleagues, and contributing to a positive and productive work atmosphere
Requirements:
  • High school diploma or equivalent required; college coursework in a related field is helpful
  • Experience in a hotel or related field is preferred
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays
  • Strong communication and problem-solving skills, with a positive and upbeat personality
Benefits:
  • Competitive salary and benefits package, including medical, dental, and vision coverage
  • Short-term and long-term disability income, term life, and AD&D insurance
  • Paid time off and employee assistance program
  • 401(k) retirement plan


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