Restaurant Shift Supervisor

6 days ago


Dearborn Heights, Michigan, United States Wendy's Full time

Job Summary: As an Opening Manager at Wendy's, you will be responsible for ensuring a smooth and efficient morning operation. This role requires strong leadership and problem-solving skills to handle customer complaints and provide feedback to team members.

Key Responsibilities:

  • Be available to work early morning hours to ensure a successful store opening.
  • Solve customer complaints quickly and professionally, providing a positive experience for our guests.
  • Provide constructive feedback to team members to help them improve their performance.
  • Follow cash, security, inventory, and labor policies and procedures to maintain a safe and efficient work environment.
  • Maintain and enforce standard operating procedures to ensure consistency across all locations.

Requirements:

  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent problem-solving and conflict resolution skills.
  • Ability to provide constructive feedback and coaching to team members.


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