Customer Service Representative

4 weeks ago


Nags Head, North Carolina, United States PNC Financial Services Group, Inc. Full time
Job Description

PNC Financial Services Group, Inc. is seeking a skilled Customer Service Representative to join our team. As a key member of our Retail Branch organization, you will provide exceptional customer service, accurately perform high-volume customer banking transactions, and educate customers on new technology and banking product referral opportunities.

Key Responsibilities:

  • Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
  • Process a variety of customer interactions, including banking transactions and product referrals.
  • Educate customers on alternatives available for their financial interactions.
  • Identify banking opportunities during customer interactions and refer as appropriate.

Requirements:

  • Accuracy and attention to detail.
  • Effective communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

About PNC:

PNC is a leading financial services company committed to delivering exceptional customer experiences and building long-term relationships with our customers. We offer a comprehensive range of benefits, including medical, dental, and vision coverage, 401(k) matching, and paid time off.



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