Sales Associate

4 weeks ago


Nags Head, North Carolina, United States HomeGoods Full time

Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at HomeGoods. As a Sales Associate, you will be responsible for delivering a world-class customer experience, embodying our customer experience principles, and maintaining a clean and organized store environment.

Responsibilities:

  • Role model established customer experience practices with internal and external customers
  • Support and embody a positive store culture through honesty, integrity, and respect
  • Accurately ring customer purchases/returns and count change back to customer according to established operating procedures
  • Promote credit and loyalty programs during customer interactions
  • Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
  • Accurately process and prepare merchandise for the sales floor following company procedures and standards
  • Initiate and participate in store recovery as needed throughout the day
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
  • Provide and accept ongoing recognition and constructive feedback
  • Adhere to all labor laws, policies, and procedures
  • Support and participate in store shrink reduction goals and programs
  • Participate in safety awareness and maintenance of a risk-free environment

Requirements:

  • Possess excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possess strong organizational skills with attention to detail
  • Capable of handling multiple tasks at one time
  • Able to respond appropriately to changes in direction or unexpected situations
  • Possess strong communication skills
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors to accomplish tasks
  • Retail customer experience preferred

At HomeGoods, we strive to provide a unique and engaging shopping experience for our customers. Our Sales Associates play a critical role in delivering this experience, and we are looking for talented individuals who share our passion for customer service and teamwork.

We are an equal opportunity employer and welcome applications from diverse candidates. We provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.


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