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Patient Access Representative I
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Patient Access Representative III
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Patient Access Representative II
2 months ago
Cedars-Sinai is seeking a highly skilled Patient Access Representative II to join our team. As a key member of our healthcare organization, you will play a critical role in ensuring seamless patient access to our medical center.
Key Responsibilities- Perform all registration activities for patients presenting to all patient access areas, including pre-admit and face-to-face registration.
- Obtain financial clearance and determine patient's correct financial classification.
- Perform insurance verification electronically, telephonically, or through product website(s).
- Consistently follow CSMC Patient Identification Policy when assigning and verifying MRN.
- Interact with patients and perform job duties with sensitivity and attention to the patients being served.
- Competent to independently handle routine / frequent inquiries from patients, patient representatives and insurance companies.
- Escalate issues appropriately.
- Demonstrate collection skills and meet or exceed cash collection goals.
- Work and resolve QA error worklist daily and without exception.
- High School Diploma/GED required.
- Bachelor's Degree in Hospital Administration or equivalent preferred.
- Two (2) years of healthcare experience working in Patient Access or Revenue Cycle department, physician office, healthcare insurance company, and/or other revenue cycle related roles required.
- Experience answering multi-line and high-volume telephone calls in a healthcare setting or related field preferred.
- Scheduling flexibility and timeliness including evening and weekend commitments.
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service.
