Hotel Night Auditor

5 days ago


Little Falls, Minnesota, United States Country Inn & Suites - DBA Gangelhoff Properties Inc. Full time
Job Summary

We are seeking a highly skilled and detail-oriented Hotel Night Auditor to join our team at Country Inn & Suites - DBA Gangelhoff Properties Inc.

The successful candidate will be responsible for ensuring the accuracy and integrity of our overnight operations, while providing exceptional guest service and maintaining a clean and organized work environment.

Key Responsibilities
  • Audit and Reporting: Conduct thorough audits of guest services and report any discrepancies to the Administrative Manager.
  • Laundry and Housekeeping: Maintain the laundry process, including sorting, washing, and folding, to ensure a smooth operation.
  • Security and Safety: Monitor hotel security through cameras and conduct regular property walks to ensure the safety of guests and staff.
  • Guest Service: Provide exceptional guest service, including responding to complaints and requests in a professional and timely manner.
  • Training and Development: Train and assist other staff members in the operation of the hotel's systems and procedures.
  • Cash Handling and Balancing: Count and balance cash at the beginning and end of each shift, and perform cash drops as required.
Requirements
  • Education: High school degree or equivalent.
  • Language: Ability to speak and understand the English language.
  • Work Experience: Previous experience in a hotel or hospitality setting, preferably in a night audit or guest service role.
  • Skills: Strong attention to detail, excellent communication and interpersonal skills, and ability to work independently and as part of a team.
Benefits
  • PTO: 5 days of paid time off after 2 years of employment.
  • Direct Payroll: Direct deposit of payroll into your checking account.
  • Room Discounts: Discounts on room rates at Country Inn and Radisson hotels across the United States.
  • Flexible Schedules: Flexible work schedules with other staff members.
  • Positive Work Environment: A helpful, positive, and cooperative working environment.

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