Nursing Supervisor for Clinic Operations
2 weeks ago
The Clinical Nursing Supervisor plays a vital role in the healthcare team, delivering essential nursing services such as triage and anticoagulation management. Reporting to the Director of Primary Care and CAPS, this position is responsible for overseeing nursing functions within the clinic, ensuring that staff are equipped with the necessary tools and resources to excel in their roles.
Key Responsibilities- Patient Care Management: Strategically plan and coordinate optimal patient care, ensuring compliance with departmental and facility standards. Responsibilities include:
- Executing various nursing procedures within the scope of licensure, including IV administration and urinary catheterization.
- Rooming patients and assisting healthcare providers with procedures and chronic disease management.
- Administering immunizations and accurately documenting in the Electronic Medical Record (EMR).
- Supporting LPN and CMA staff with advanced procedures as necessary.
- Documenting patient communications with providers in the EMR, including detailed resolutions.
- Collaborate with ancillary leaders to navigate personnel matters involving shared staff.
- Identify and implement process improvements that span multiple departments.
- Address personnel issues in partnership with HR and the Director.
- Resolve daily scheduling conflicts and time card discrepancies.
- Participate in staff meetings and assist in developing training programs.
- Ensure timely completion of annual compliance requirements.
- Handling calls from staff during designated weekends.
- Assisting with shift coverage as needed.
- Understand and implement clinic policies effectively.
- Implement and assess nursing practice standards and regulatory requirements.
- Prepare the clinic for surveys and evaluations.
- Manage triage calls and assist patients according to established protocols.
- Review and process medication refill requests in a timely manner.
Education & Licensure:
- Current RN license in WI & MN.
- Anticoagulation certification is preferred.
Experience:
- Preferred experience in clinic, medical/surgical, urgent care, or emergency settings.
- Minimum of one year in a supervisory or management role.
Skills & Competencies:
- Exceptional time management and prioritization abilities.
- Proven capacity to train others and develop effective training plans.
- Adaptability to fulfill various roles as required.
- Strong communication and listening skills.
- Ability to work independently and manage multiple priorities.
- Commitment to fostering a collaborative team environment.
- Excellent customer service skills.
Physical Requirements:
- Ability to sit for extended periods while working on a computer.
- Capability to stand, bend, and reach for prolonged durations.
- Must be able to lift up to 50 pounds as needed.
St. Croix Health is an Equal Opportunity Employer.
St. Croix Health has been dedicated to serving the community for over a century, emphasizing a mission to promote healthier, happier lives. Our vision focuses on transitioning from traditional sick care to sustainable, quality well care.
We offer a comprehensive benefits package that includes health, vision, and dental insurance, a 403b retirement plan with employer matching, paid time off, and various insurance options, among other perks.
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