Retail Sales Representative

2 weeks ago


Costa Mesa, California, United States H&M Group Full time

Company Overview
COS is dedicated to providing a wardrobe of ready-to-wear apparel and accessories that epitomize a well-dressed lifestyle. Our collections are deeply rooted in luxury design and contemporary fashion trends, emphasizing sustainable craftsmanship and quality with a timeless color palette.

Position Overview
As a Retail Sales Representative at COS, you will be the welcoming presence that greets our clientele, embodying the essence of our brand. Your role is crucial in crafting inviting experiences that highlight the best of COS.

With enthusiasm and a friendly demeanor, you will assist customers throughout their shopping journey, providing authentic support and proactive service to uplift and inspire.

Together, we will create memorable moments that enhance the shopping experience at COS.

Key Responsibilities
In your role as a Retail Sales Representative, you will have the opportunity to deliver exceptional service at every interaction. Your duties will include:

  • Engaging customers in conversation and assisting them at various points, including the cash desk and fitting rooms.
  • Maintaining the shop floor by processing deliveries, restocking items, and merchandising the latest collections.

While prior experience in customer service and knowledge of textiles are advantageous, they are not essential.

Qualifications for Success
To thrive in this position, you should possess the following attributes:

  • A customer-centric mindset with a commercial approach.
  • An interest in fashion trends and styles.
  • Strong communication skills, positivity, and an open-minded attitude.
  • A willingness to learn, adaptability, and a proactive approach.
  • Collaborative spirit, inclusivity, and supportiveness.
  • Self-motivated, confident, and resilient nature.

Compensation
The position offers a competitive hourly wage of $16.00.

Additional Information
This is a Part-Time role, requiring 10-25 hours per week. Due to data policies, applications are accepted exclusively through the career page.

Employee Benefits
We provide our employees with attractive benefits and extensive development opportunities globally. All employees enjoy a 25% staff discount applicable to all H&M Group brands both in-store and online. Additionally, employees are included in our H&M Incentive Program.

US-based colleagues also receive:

  • 25% Staff Discount
  • Clothing Allowance
  • Medical, Vision, and Dental Coverage
  • Employee Assistance Program
  • Vacation, Wellness, Holiday, and Parental Pay
  • Health and Dependent Care FSA

Moreover, additional voluntary benefits are available.

Inclusion & Diversity
COS is part of H&M Group, committed to fostering inclusive, diverse, and equitable workplaces. We believe that a diverse workforce enhances our ability to tackle challenges and enriches our interactions with colleagues and customers worldwide.

We consider all dimensions of diversity in our recruitment process and strive for a fair and equal approach. Therefore, we kindly request that you do not attach a cover letter with your application, as they may inadvertently introduce biases.

Learn more about COS and our commitment to excellence in fashion.



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