Retail Sales Representative
2 weeks ago
Position Overview
As a Retail Sales Representative at COS, you will be the welcoming presence that engages our customers and represents the essence of our brand. Your role is crucial in crafting inviting experiences that highlight the best of COS. With enthusiasm and a friendly demeanor, you will assist customers throughout their shopping journey, providing genuine support and proactive service to uplift and inspire. Together, we will create memorable moments that enhance the shopping experience at COS.
Key Responsibilities
In your role as a Retail Sales Representative, you will have the chance to deliver exceptional service to customers at every interaction. Your duties will include initiating conversations, assisting at the cash register, managing fitting rooms, and supporting customers on the sales floor. Additionally, you will be responsible for processing incoming deliveries, restocking merchandise, and displaying the latest fashion items effectively.
While prior experience in customer service and knowledge of textile materials are advantageous, they are not essential.
Essential Skills for Success:
- Customer-oriented with a commercial mindset.
- Passionate about fashion and current trends.
- Communicative, positive, and open to new ideas.
- Eager to learn, adaptable, and proactive.
- Collaborative, inclusive, and supportive of team dynamics.
- Self-driven, confident, and resilient in various situations.
Additional Information
This position is part-time, offering 10-25 hours per week. Applications are accepted exclusively through our career page.
Employee Benefits:
We provide our employees with attractive benefits and extensive development opportunities globally. All employees enjoy a 25% discount applicable to all H&M Group brands both in-store and online. Additionally, employees are included in our H&M Incentive Program - HIP. Further details about our H&M Incentive Program can be found on our website.
In the U.S., employees also receive:
- 25% Staff Discount
- Clothing Allowance
- Medical, Vision, and Dental Coverage
- Employee Assistance Program
- Paid Vacation, Wellness, Holidays, and Parental Leave
- Health and Dependent Care FSA
- Additional Voluntary Benefits
COS is part of H&M Group, which is dedicated to fostering inclusive, diverse, and equitable workplaces. Our teams consist of individuals with varied backgrounds who share their knowledge, experiences, and ideas. A diverse workforce positively impacts our approach to challenges and enhances our relationships with colleagues and customers worldwide. All dimensions of diversity are considered in our recruitment process.
We aim for a fair and equal hiring process and kindly request that applicants refrain from submitting cover letters, as they may inadvertently introduce biases.
Confidentiality Notice
All information provided will be kept confidential in accordance with EEO guidelines.
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