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Retail Sales Specialist

2 months ago

Costa Mesa, California, United States H&M Group Full time

Company Overview
COS is a brand that provides a curated selection of ready-to-wear clothing and accessories designed for a sophisticated lifestyle. Our commitment to sustainable craftsmanship and quality is reflected in our timeless collections, which feature a superior color palette and meticulous attention to detail.

Position Summary
As a Retail Sales Specialist at COS, you will be the welcoming presence that engages our customers and represents the essence of our brand. Your role is crucial in crafting enjoyable shopping experiences that highlight the best of COS.

With a friendly demeanor and enthusiasm, you will assist customers throughout their shopping journey, offering authentic support and proactive service to elevate their experience.

Key Responsibilities
In your role, you will provide exceptional service to customers at every interaction. Your duties will include:

  • Initiating conversations and assisting customers on the sales floor.
  • Supporting operations at the cash desk and fitting rooms.
  • Processing deliveries and restocking merchandise.
  • Merchandising the latest collections to enhance the shopping environment.

While prior experience in customer service and knowledge of textiles are beneficial, they are not required.

Qualifications for Success
To thrive in this position, you should be:

  • Customer-oriented with a commercial mindset.
  • Passionate about fashion and current trends.
  • Communicative, positive, and open to new ideas.
  • Adaptable, action-driven, and eager to learn.
  • Collaborative, inclusive, and supportive of team dynamics.
  • Self-motivated, confident, and resilient in a retail environment.

Compensation
The position offers a competitive hourly wage of $16.00.

Additional Information
This is a part-time role with an expected commitment of 10-25 hours per week. We encourage all interested candidates to apply through our career page.

Benefits
We provide our employees with attractive benefits and extensive development opportunities globally. All employees enjoy a 25% staff discount applicable to all H&M Group brands, both in-store and online. Additionally, employees are included in our H&M Incentive Program.

US-based employees also receive:

  • Clothing Allowance
  • Medical, Vision, and Dental Coverage
  • Employee Assistance Program
  • Vacation, Wellness, Holiday, and Parental Pay
  • Health and Dependent Care FSA

We are committed to fostering an inclusive and diverse workplace. At H&M Group, we value a workforce that reflects a variety of perspectives and experiences, which enhances our ability to meet challenges and serve our customers effectively.

We strive for a fair recruitment process and kindly request that candidates refrain from submitting cover letters, as they may inadvertently introduce biases.