Residential Services Supervisor

2 weeks ago


Eatontown, New Jersey, United States Collaborative Support Programs Full time

Under the guidance of the Regional Coordinator, the MASTER'S Level Residential Services Supervisor will oversee the daily functions within the region and will be accountable for mentoring team members, establishing strategic objectives, and tracking progress towards targets. The Supervisor is tasked with directing the team's service delivery and ensuring the provision of recovery-oriented, individualized care with a trauma-informed approach.

KEY RESPONSIBILITIES

  • Allocate 5% to 20% of time for direct interactions with residents, while dedicating 60% to 70% of time to training, oversight, and administrative duties.
  • Guarantee that the team adheres to protocols for documenting and recording current treatment information for residents, including ongoing updates of medications and follow-up appointments.
  • Ensure timely and high-quality documentation to comply with all DMHAS/Medicaid standards.
  • Provide oversight for direct reports, ensuring adequate staffing and scheduling.
  • Participate in a rotating on-call schedule during weekends via phone (additional compensation for on-call duties and any necessary outreach).

Employment Type: Full-time | 40 hours per week | Hourly Rate: $28.85 based on qualifications and experience

Benefits Include: Medical coverage, complimentary DMO dental & vision, 6 weeks of PTO, and 11 holidays.

Qualifications:

  • MASTER'S DEGREE in counseling, psychology, or social work.
  • At least 2 years of experience in a supervisory capacity.
  • Proficient in composing clear, concise, and accurate billable progress notes.
  • Skilled in Excel, MS Office applications, and general computer literacy.
  • Ability to perform effectively under pressure and manage crises.
  • Exceptional time management skills to address the needs of multiple residents.
  • Capability to analyze processes and information, identify issues and trends, and formulate effective solutions and strategies.
  • Strong communication, interpersonal, leadership, coaching, and conflict resolution skills that promote teamwork.
  • Ability to engage with individuals experiencing mental health challenges in a compassionate and professional manner.
  • Bilingual abilities are advantageous.
  • Possession of a valid driver's license and a satisfactory driving record.
  • Personal Experience: CSPNJ values hiring individuals who leverage their own experiences with mental health or substance use challenges to inspire and support others.

PM22

Compensation Structure: Hourly Wage

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