Performance Improvement Manager
7 days ago
We are seeking a highly skilled and experienced Performance Improvement Manager to join our team at VIVA HEALTH. As a key member of our organization, you will be responsible for overseeing the development and implementation of strategies to improve quality and performance measures associated with Medicare and Commercial lines of business.
Key Responsibilities- Lead Performance Improvement Projects: Develop and execute company-wide reporting to track performance on CMS Star measures and overall rating to internal and external stakeholders.
- Manage Analysts: Effectively manage the performance and outcomes of assigned analysts or other employees.
- Develop and Maintain Complex Data Analytics: Lead the development and maintenance of complex data analytics and research projects related to strategies to improve assigned processes.
- Serve as Subject Matter Expert: Serve as a Subject Matter Expert (SME) on technical, regulatory, and industry changes impacting assigned areas and effectively communicate changes to applicable stakeholders.
- Implement Quality Assurance: Implement policies and procedures for standardized quality assurance of data exchanges.
- Bachelor's Degree: Bachelor's Degree in Business, Public Health, Information Systems, Medical Information Systems, or a related field.
- Experience: 5 years of experience conducting complex data analysis and interpretation, and 2 years of management experience.
- Skills: Knowledge of statistical analysis techniques, data visualization practices, and ability to manage multiple projects or assignments within expected time constraints.
- Preferred Qualifications: Master's in Business or health-related field, experience in Medicare Advantage Organization, Lean Six Sigma, Project Management, or similar process management certification.
VIVA HEALTH is a health maintenance organization providing quality, accessible health care. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys.
We are committed to building a culture where diverse voices, backgrounds, and perspectives are welcomed and celebrated.
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