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Lead Host/Hostess

2 months ago


Miami, Florida, United States Riviera Dining Group Inc Full time
Job Title: Lead Host/Hostess - Upscale Dining

We are seeking a highly skilled and experienced Lead Host/Hostess to join our team at Riviera Dining Group Inc. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, managing daily front desk operations, and leading a team of host/hostesses.

Key Responsibilities:
  • Greet guests promptly and make a positive first impression
  • Manage reservations, seating, and table assignments
  • Develop and maintain relationships with regular and VIP clientele
  • Assist with private event planning and coordination
  • Ensure seamless communication between front-of-house and back-of-house teams
  • Monitor and maintain high standards of customer service and satisfaction
  • Lead and motivate a team of host/hostesses to achieve exceptional results
Requirements:
  • Minimum 3-5 years of experience in high-volume, upscale dining restaurants
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Strong leadership and team management skills
  • Proficiency in online booking platforms and point-of-sale systems
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for exceptional performance